Grand Mercure Batam Centre | Hotel in Batam, Indonesia
Hotel with Toiletries, Laundry and Designated Smoking Area
Luxury hotel with a full-service spa and a fitness center
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
Grand Mercure Batam Centre offers 230 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Amenities
Facility Overview
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Towels
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Bidet
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Private bathroom
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Hair dryer
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Toothbrush and toothpaste
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Bathrobes
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Soap
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Shampoo
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Free toiletries
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Toilet paper
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Free cribs/infant beds
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Blackout drapes/curtains
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Air conditioning
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Rollaway/extra beds (surcharge)
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Bed sheets
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Slippers
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Connecting rooms available
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Phone
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In-room massage
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Iron/ironing board
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Safe
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24-hour room service
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1 poolside bar and 1 bar
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1 restaurant
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Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: IDR 250000 for adults and IDR 125000 for children
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Free bottled water
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Airport shuttle on request
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Ferry terminal shuttle (surcharge)
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Free secured, uncovered self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Shopping center shuttle (surcharge)
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Elevator door width (inches): 35
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Front entrance ramp
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Smooth flooring in public areas
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Wheelchair-accessible concierge desk
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Wheelchair-accessible public washroom
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Wheelchair-accessible spa
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Well-lit path to entrance
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Hardwood flooring in room
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Wheelchairs available on site
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Wheelchair-accessible pool
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Wheelchair-accessible path to elevator
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible business center
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Elevator
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Lever door handles
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Wheelchair-accessible restaurant
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Adjacent to a golf course
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Full-service spa
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Fitness center
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Children's pool
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Outdoor pool
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Computer station
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Reception hall
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Ballroom
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Front-desk safe
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Lockers available
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Elevator
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Banquet hall
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Indonesian
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Chinese (Mandarin)
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English
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Renovated entire property - June 2025
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TV in lobby
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Designated smoking areas
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Romance packages available
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Couples dining
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Outdoor pool
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Free cribs/infant beds
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Children's toys
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Children's games
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Children's pool
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Rollaway/extra beds (surcharge)
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Luggage storage
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Porter/bellhop
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Dry cleaning service
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Change of towels (on request)
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Change of bedsheets (on request)
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24-hour front desk
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Concierge services
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Daily housekeeping
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Wedding services
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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In-room WiFi speed: 25+ Mbps
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Garden
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Pool sun loungers
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Dock
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Body scrubs
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Spa open daily
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Manicures and pedicures
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Couples treatment room(s)
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Reflexology
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Massage/treatment rooms
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3 treatment rooms
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Aromatherapy
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Massage - hot stone
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe Suite, 1 Double Bed, City View
Room Size:
689 square feet m2
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GeneralSquare feet - 689, Digital TV service, Minibar, Electric kettle, Coffee/tea maker, Extra bed count 1, Ping - 19, Square meters - 64, Separate bathtub and shower, Smart TV, Espresso maker, Wardrobe or closet, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
|
Superior Room, 2 Twin Beds, City View
Room Size:
312 square feet m2
|
GeneralPing - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Bed count minimum 2, City view, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed, City View
Room Size:
312 square feet m2
|
GeneralPing - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view |
|
Superior Room, 1 King Bed, City View
Room Size:
312 square feet m2
|
GeneralPing - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Bed count minimum 1, Bed count maximum 1, City view |
|
Deluxe Room, 2 Twin Beds, City View
Room Size:
312 square feet m2
|
GeneralPing - 9, Digital TV service, Electric kettle, Square meters - 29, Coffee/tea maker, Shower only, Location - top floor, Square feet - 312, Extra bed count 1, Smart TV, Espresso maker, Bed count minimum 2, City view, Bed count maximum 2 |
|
Executive Room, 1 King Bed, City View
Room Size:
474 square feet m2
|
GeneralDigital TV service, Minibar, Electric kettle, Coffee/tea maker, Shower only, Ping - 13, Location - top floor, Extra bed count 1, Square feet - 474, Square meters - 44, Smart TV, Espresso maker, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this Grand Mercure Batam Centre pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Grand Mercure Batam Centre have a swimming pool?
Yes, this Grand Mercure Batam Centre has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Grand Mercure Batam Centre?
Best-rates for the Grand Mercure Batam Centre starts from $75 per night with includes Internet, View, Business Services, Bar, Guest Services, Parking, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Air Conditioner, Pool, Accessibility, Bedding/Linens, Toiletries, Child Friendly, Laundry, Designated Smoking Area, Wheelchair Accessible, Sports/Activities, Spa, Restaurant, Breakfast with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Grand Mercure Batam Centre a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Grand Mercure Batam Centre wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Grand Mercure Batam Centre is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Grand Mercure Batam Centre?
Based on the information reported by the owner or manager, the Grand Mercure Batam Centre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Grand Mercure Batam Centre?
Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Batam Centre are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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